Boost Learning
- My purchased eBook is not showing on my dashboard. What do I do?
- How do I archive or deactivate users who have left the school?
- How do I check the status of my CSV user upload?
- How do I change the Access Coordinator?
- My verification link is not working / I can’t change my password / I am not receiving the verification or password change email
- I have just purchased an eBook or a course. How do I share it with the teacher?
- Why does it say that I have 0 eBook copies left to assign?
- I have assigned an eBook copy to the wrong user. What do I do?
- Why am I unable to access my eBook?
- I cannot add a new user into the Admin Hub – a user with this email address already exists. What do I do?
- Which features are available in the Boost eBooks app?
- Why aren't my Reading Planet/Rocket Phonics eBooks working with the app?
- Why can't I see my eBook / why has my eBook disappeared from the app?
- Why can't I log in to the Boost eBooks app?
- How do I give access to my students?
- I've forgotten my password, how do I reset it?
- I'm having issues logging into/verifying my account for Boost
- How do I change our school's Access Coordinator for Boost?
- How do I change the learner interface for individual learners?
- How do I change the learner interface for the whole institution?
- How do I favourite a course?
- I have a query regarding my subscription, purchase or trial
- GDPR information