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  1. Hachette Learning Help Centre
  2. FAQs, GDPR & IT Requirements
  3. FAQs
  4. Boost Learning

Boost Learning

  • How do I change the Access Coordinator?
  • I cannot add a new user into the Admin Hub – a user with this email address already exists. What do I do?
  • Which features are available in the Boost eBooks app?
  • Why aren't my Reading Planet/Rocket Phonics eBooks working with the app?
  • Why can't I see my eBook / why has my eBook disappeared from the app?
  • Why can't I log in to the Boost eBooks app?
  • How do I give access to my students?
  • I've forgotten my password, how do I reset it?
  • I'm having issues logging into/verifying my account for Boost
  • How do I change our school's Access Coordinator for Boost?
  • How do I change the learner interface for individual learners?
  • How do I change the learner interface for the whole institution?
  • How do I favourite a course?
  • I have a query regarding my subscription, purchase or trial
  • GDPR information

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