Introduction
The Access Coordinator can edit teachers' details in the Admin Hub, including their title, name, email address, and department. They can also reassign the Access Coordinator role this way.
However, the Access Coordinator cannot edit teachers' passwords. Teachers can do this themselves by logging in to Boost Insights and clicking the Account Details icon in the top right. Alternatively, if they're unsure of their password, they can reset it using the Forgotten Your Password? link on the login page.
If a teacher's account is synced with your MIS, the Access Coordinator can still edit their email address and Boost Insights role, but all other fields must be updated in your MIS instead. If you change a teacher's email address, they will receive a verification email to the new address asking them to confirm the change first.
Editing a teacher
- Log in to Boost Insights as the Access Coordinator.
- Click the Admin Hub icon in the bottom left.
- Find the teacher you want to edit under Teachers > With Access / Without Access / Pending Deletion.
- If you would like to edit a teacher in the Pending Deletion tab, you will need to cancel their deletion first.
- Select the teacher's record and click View teacher in the bottom right or double-click their record.
- Edit the information you'd like to update.
- You can reassign the Access Coordinator role by changing the 'Role' field to Access Coordinator. An email will be sent to the teacher with a verification link to accept the Access Coordinator role. The role will not be updated in the Admin Hub until they accept the role and log in.
- If you change a teacher's email address, an email will be sent to the new address with a verification link to confirm the change. Their email address won't update in the Admin Hub until they verify the change.
- Click Save.