The Admin Hub is your user management system. It allows you to add and delete users, control their access to your platforms and subscriptions, put learners into classes and groups, and more.
Every Hachette Learning platform has its own version of the Admin Hub, with the exception of our ecommerce site. Each Admin Hub uses the same basic template, but the specific user management options available differ depending on the platform and user type.
Users are automatically shared between each Admin Hub, but their access to each platform is set independently by an Access Coordinator (i.e. user manager). This is to let you control who has access to your subscriptions and user data.
You can only have one Access Coordinator per platform, but each one can be a different person. The role can be assigned to any member of staff that you think is best suited to the role.
Not sure who your Access Coordinator is or need to reassign the role? Contact the digital support team.