Introduction
The Access Coordinator can edit learners in bulk by exporting them on a CSV file from the Admin Hub. Editable fields include their name, year group, class, date of birth, gender, UPN, and contextual information.
If your learners are synced with your MIS then they must be updated in your MIS instead.
Editing learners in bulk via CSV
- Log in to Boost Insights as the Access Coordinator.
- Click the Admin Hub icon in the bottom left.
- Go to Pupils > With Access and click Export CSV in the bottom right.
- Click Export CSV or Export File With Groups. The latter will allow you to add or remove learners from any custom groups you've set up.
- Edit the CSV file according to our pupil import CSV guidelines.
- Return to Pupils > With Access in the Boost Insights Admin Hub.
- Click Import CSV in the bottom right, then Select Your CSV... to select the edited file.
- Click Upload CSV.
A pop-up window will show the status of your upload. If any records fail to upload, then you will be able to download a copy of your CSV with the error messages. You can correct and reupload this CSV to import the rejected learners.
During peak times, like the start of a new academic year, your CSV upload will take longer than normal. If your file says it has been validated and is pending processing, rest assured that your file is in the queue. You can exit the Admin Hub if needed without cancelling the upload.
If you are concerned that your file has become stuck (i.e. it has remained as processing for more than 24 hours since the time you uploaded it), please contact the digital support team.