The Access Coordinator is your user manager. They are responsible for ensuring that the users on your account are up to date and have been granted access to the site. Likewise, they are responsible for withholding or revoking access to users who don't need to see your learner or assessment data.
The Access Coordinator can manage your users manually or by syncing with your MIS.
If you used MARK previously, then your Access Coordinator will carry over to Boost Insights; their login credentials will remain the same (this is true for all users).
If you have not used MARK, then the first person to order a Boost Insights product to your account will be asked to nominate an Access Coordinator. We recommend your data manager, network administrator, or assessment lead, but you can choose any member of staff that you think is best suited to the role.
Note that while you can set a different Access Coordinator for each of our platforms, you can only have one Access Coordinator per platform.
Reassigning the Access Coordinator role
If you're an Access Coordinator and would like to reassign the role to someone else, see Editing Teachers in Boost Insights.
Alternatively, if your Access Coordinator has left without reassigning the role or you're not sure who your Access Coordinator is, please contact the digital support team.