How do I change the Access Coordinator?
There can be a number of reasons why you many need to change the Access Coordinator - it could be that the previous person has left or is leaving the school, or it would be more suitable to be taken on by someone else. Whatever the reason, the best way to accomplish this is to ask the existing Access Coordinator to reassign the role to another teacher within your school where possible.
Transferring the Role as the Current Access Coordinator
Login to MARK, and open up the Admin Hub (green icon in the top right hand corner). Select the green 'Teachers' tab:
You can then either select an existing teacher to assign the role to, or create a new teacher account to assign the role to.
Select the teacher you would like to assign the Access Coordinator role to highlight them, and click 'View teacher' in the bottom right hand corner:
In the 'View teacher' window, select 'Access Coordinator' from the drop down list under 'Role'. Then, click 'Save':
This will trigger an email to be sent to the user selected, to accept the nomination of the role. The role will not be transferred until it is accepted by the nominee.
If the Current Access Coordinator has Left the School
If you are having issues reassigning the role to someone else, or if your current Access Coordinator has left your school, our digital support team can reassign the role to someone else by request. As this will require us to access your school's account, we will need your consent to proceed. Please fill out our consent form using the link below, which will be automatically sent to the Digital Support team: https://hoddereducation.formstack.com/forms/data_access_consent
Once completed, you will receive a copy of the form for your reference. We aim to confirm completion via email within 24 hours of the form being submitted.
We cannot transfer this role without the GDPR Consent Form being submitted. This is to ensure our compliance with GDPR standards.